E-mail Notifications

Create an E-mail notification to know right away when you get a response that fits into your criteria. You can select what information will be sent in notification including survey responses and respondent's background information.

 

Tips: Get notified when you get a new promoter, someone recommends you or there is a complaint that should be dealt with instantly. You can set as many notifications as you wish and have multiple criteria to each of them. For example you can set notification to all of your account managers that alert them when there is a new lead related to their area of responsibility. You can even send notifications to people outside your organization if that fits your processes.