Question conditioning/Logic flow

You can route question groups or individual questions to appear based on previous survey responses.

Select the three-dot menu next to a question and choose “Show this question if…”. Set the desired conditions under which the question or question group will be displayed to respondents. Once you’ve defined the conditions, click “Close routing”.

 

Tips:

 

•You can display questions about managerial work only to employees.

•You can target questions about a specific branch to respondents near that branch.

•For NPS questions, you can ask detractors (those who rated 1–6) for additional feedback on why they would not recommend the organization.